Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Last updated: January 30, 2026
Overview
Remote Troll ("we," "us," or "our") operates the website remotetroll.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.
Information We Collect
Personal Information
When you make a purchase or create an account, we may collect the following information:
Automatically Collected Information
When you browse our website, we automatically collect certain information about your device:
How We Use Your Information
Process Orders
Fulfill and ship your orders, process payments, and send order confirmations and shipping updates.
Customer Support
Respond to your inquiries, resolve issues, and provide customer service.
Improve Our Services
Analyze website usage to improve our product catalog, website experience, and customer service.
Marketing Communications
Send you promotional emails about new products, deals, and updates. You can unsubscribe at any time.
Fraud Prevention
Detect and prevent fraudulent transactions and protect against unauthorized access.
Legal Compliance
Comply with applicable laws, regulations, and legal processes.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted third parties who assist in operating our website, processing payments (Stripe), and shipping orders (UPS, FedEx, USPS).
Legal Requirements
When required by law, subpoena, or other legal process, or to protect our rights, property, or safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
Required for the website to function properly (cart, checkout, authentication).
Help us understand how visitors interact with our website to improve performance.
Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your personal information:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.
Your Rights
You have the right to:
To exercise any of these rights, please contact us at sales@remotetroll.com. We will respond to your request within 30 days.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Have Questions?
If you have any questions about this Privacy Policy, please don't hesitate to reach out.